How to tell a scam online supplier

Contact the sales-person of the company and tell him/her about the problem.

 In a week, you will receive responses like :

"i have to ask my boss"

"i was on leave"

"i was on vacation"

"i will ask the manufacturing"

"my boss is on trip now"

"i will ask technicians"

"i was away from the company"

"i was sick"

That's normal. They do everything to buy them time or to make you feel annoying asking them for the same problem every day, or ... to make you forget it (if the amount is small)

Chinese companies are sending you 1,000 messages pressing you to pay them and 0-1 after payment.

If no reply at all, or if they are hiding from you more than 7 days, then ... the nightmare  now begins !

Send emails every day !!!

Don't give up, and ask for a CLEAR and FAST SOLUTION about your problem.

Don't accept solutions like :

... i will make a better price on your next order

or

... i will refund your money in the future.

If they are still hiding (no reply) announce to them that your company assumes that no reply for one week means a scam case